The new app from Toyota is aimed at providing a seamless experience for its customers when it comes to urban mobility, vehicle ownership, and emergency support services. Toyota claim that in addition to the digital prowess of the app, they also provide a human point-of-contact at each step if the need arises. The app is currently available on both iOS and Android platforms for new and existing Toyota customers.
The salient features of the app include navigation, vehicle maintenance, and emergency service. The navigation section supplies the customer with an assortment of 3D offline maps that come with options like voice guidance, dedicated operator service, enlarged views, the works. The vehicle maintenance section takes care of service reminders, appointments, logs, and convenient methods of e-payment. The emergency service imparts everything from simple DIY (Do It Yourself) fixes to GPS-assisted roadside assistance.
The app is a fully-integrated, cloud-based connected service platform that is supported by a dedicated and specialised call centre. With this foray into the digital side of things, Toyota hope to impart the most convenient of solutions for their customers; making the task of owning a Toyota a hassle-free experience.
Story: Joshua Varghese
