Mercedes-Benz have inaugurated India’s largest parts warehouse by a luxury car manufacturer and South-Asia’s largest training academy.
The parts warehouse, the Mercedes-Benz Academy and the Vehicle Preparation Centre (VPC) are three key infrastructural additions in-line with Mercedes-Benz’s future growth plan in India.
The Parts warehouse which is spread over 16,500 sq mt will have a storage capacity of 44,000 parts which will improve operational efficiency and enhance spare-part availability for customers. Systems in the warehouse are designed considering future requirements (with efforts towards paperless warehouse operations). There is also a provision for Wi-Fi throughout the warehouse. It is also equipped with LED lighting for energy saving, as well as motion sensors.
Mercedes-Benz India have also inaugurated their largest training facility in South-Asia, christened the Mercedes-Benz Academy. The academy trains 225 participants per day. It also hosts classrooms, an aggregate room, and an eLab.
The Vehicle Preparation Centre (VPC) was created to cater to the storing requirements of Mercedes-Benz and aid the company’s vision to deliver ‘Zero Defect Customized Vehicles with
Customer Delight’.
At VPC the vehicles are stored, maintained and prepared before the vehicles are dispatched to the showrooms. All vehicles are subject to stringent checks, various audits and periodic maintenance.
Speaking on the occasion, Dr Till Conrad, Head – Region Overseas Mercedes-Benz Cars at Daimler AG commented, “India remains one of the bright spots for Mercedes-Benz and this critical expansion of infrastructure and investment in retail training signifies our strong customer centric approach and long-term vision;which underlines our confidence in the Indian market. Mercedes-Benz is not only expanding its world-class infrastructure here in India, but also strategically developing the skill-set of its workforce, ready to capitalise the future growth of the luxury industry. We are glad to support such strategic decisions and are confident, that initiatives like these will make the India growth story more inclusive, making the brand future ready.”
Roland Folger, Managing Director and CEO, Mercedes-Benz India commented, “Creating the largest Parts Warehouse in the luxury car segment equipped with state-of-art technological processes, automations and also inaugurating South Asia’s biggest Mercedes-Benz Academy, are significant accomplishments for Mercedes-Benz India. These initiatives are result of our focused customer orientation that will help create along-term value to our discerning patrons, giving us a competitive edge in this dynamic market. At Mercedes-Benz India, it remains our relentless endeavour to build-on to the strong foundation we have created for the brand,and further develop a sustainable future for our partners and employees. Investing in the infrastructure and also in people is a hallmark of a fundamentally strong brand like Mercedes-Benz, and this strategic decision, will play a pivotal role in our future growth in India.”
Story: Sahej Patheja
