Volkswagen India have launched a mobile app for customers of their cars!
In what is a major step in the right direction for vehicle ownership, Volkswagen India have introduced an app for VW owners which will provide direct access to information on network and latest sales and after-sales offers. With the increasing use of smartphones and other smart devices in India, Volkswagen have made a move which will help establish a stronger relationship between the company and its customers, and improve car ownership experience overall.
Available for iOS- and Android-powered smartphones and tablets, the app provides an explanation of various indicators on the car’s dashboard, as well as labour charges at VW service stations, roadside assistance and emergency contact details. The new app also provides customer care contact details and allows prospective customers to book a test drive. In addition, it enables Volkswagen’s existing and prospective customers to get their queries addressed and also get information and updates on Volkswagen’s India line-up.
Mr. Michael Mayer, Director, Volkswagen Passenger Cars, Volkswagen Group Sales India Pvt. Ltd. said, “Effective after-sales measures allow brands to build a stronger connect with their customers. This helps develop an element of satisfaction and delight that the brand aspires to achieve. We hope this new service application will help us better serve the needs of our existing and prospective customers.”
The new Volkswagen app for Android can be downloaded from the Google Play Store, while the iOS app can be downloaded from the Apple iTunes Store. Both versions are also available on www.volkswagen.co.in or you could click the following links:
https://itunes.apple.com/in/app/volkswagen-service-in/id909217521?mt=8
https://play.google.com/store/apps/details?id=de.volkswagen.service.india
Story: Jim Gorde
